FAQs
Frequently Asked Questions
- I'm getting a message "Camera Access Required"
- I have given permissions to use camera and microphone but the feed is still not working
- I entered a room but now I can’t move!
- I can enter my POPUP experience but can't see my video feed
- I can’t hear any of the other people in my POPUP experience or they can't hear me - what now?
- How do I switch my camera/microphone input?
- I can't hear any audio from the venue!
- I can’t hear video playing on the big screen - what now?
- I'm having sound quality issues - what do I do?
- My Ticket says it's "Already in Use"