About POPUP

What is POPUP?

The way we host large events and performances has changed significantly.

With POPUP we have designed a series of online experiences that take us closer to in-person social serendipity. Introducing context and shared activities into the design of virtual spaces allows us to encounter people as we do in real life, or strike up a conversation with a colleague.

Do I have to give access to my camera and microphone?

Yes! This is a POPUP experience which requires you to give the browser access to your camera and microphone so that you can socialize through your video feed and speak with other attendees.

Can I access POPUP on my phone or tablet?

Yes, but only if the POPUP designer has created a venue accommodating mobile users.

How do I mute myself?

Simply hover your cursor over your avatar (or tap your avatar on mobile) and press the microphone button that appears.

How do I mute others?

Hover your pointer over someone else's avatar feed and you’ll see a speaker icon pop up. Click the to mute their audio feed for you exclusively.

How do I move around?

You can move around the screen by clicking your mouse - your video feed will travel towards where you click.

Why don’t I see everyone in my POPUP experience at once?

POPUP spaces hold up to 8-12 people which is what we think is the sweet spot for being able to see, chat, play and connect with one another. Once a space reaches the maximum number of people then we clone a new, identical space for others to enjoy.