Browser Requirements

POPUP is designed to run on most supported desktop browsers, but is best viewed on the latest version of Chrome.

If you are running into issues, check to see if you meet the following requirements:

Chrome (Recommended): At least version 123
Firefox: At least version 117
Safari: At least version 17
Edge: At least version 124

If you do not meet these requirements, please update your browser to the latest version and restart it.

Viewing on Mobile Devices

POPUP can also be viewed on the latest mobile version of any of the browsers above. As with desktop browsers, it is recommended to view using the latest version of mobile Chrome.

Not all venues can be viewed on a mobile device. If you are viewing a venue whose designers do not allow for mobile attendees, you will be told to visit on an appropriate desktop device instead.

Test your WebRTC compatibility here:

If you getting errors you can also check your compatibility with WebRTC here:

https://www.webcasts.com/webrtc/

If your test doesn’t pass we can help work out why - get in touch!

Have Questions?

Please contact us if you have questions about your browser’s compatibility: support@popup.ing